Privacy Policy

This Privacy Policy explains how Azor Concrete Pumps (“we,” “us,” or “our”) collects, uses, shares, and protects information when you visit https://azorconcretepumps.com, contact us through our forms, or submit an inquiry through a lead form connected to our advertising (including Google Ads). By using our website or submitting information to us, you agree to the practices described below.

Information we collect

Information you provide

When you contact us, request a quote, list equipment for sale, or submit a lead form, we collect the information you choose to share. This typically includes your name, email address, phone number, company name, the type of equipment you are interested in, and any details or messages you include with your request.

Information collected automatically

When you visit our website, we and our analytics and advertising providers automatically collect limited technical information such as your IP address, browser type, device type, operating system, referring URL, pages viewed, and the date and time of your visit. This information is collected through cookies and similar technologies.

How we use information

We use the information we collect to:

• Respond to your inquiries and provide equipment information.
• Process and follow up on equipment quotes, listings, and sales.
• Send transactional emails and, where permitted, marketing communications.
• Operate, maintain, and improve our website and services.
• Measure the performance of our advertising and marketing.
• Detect, prevent, and address fraud, security, or technical issues.
• Comply with applicable laws and enforce our terms.

How we share information

We do not sell your personal information. We share information only in the following circumstances:

• Service providers: with vendors who help us operate our business, such as website hosting, email delivery, customer relationship management, analytics, and advertising platforms (including Google).
• Equipment transactions: with sellers, buyers, or counterparties to the extent necessary to facilitate a transaction you have asked us to broker.
• Legal and safety: when we believe disclosure is required by law, regulation, legal process, or to protect our rights, property, or the safety of others.
• Business transfers: in connection with a merger, acquisition, financing, or sale of all or part of our business.

Cookies and analytics

We use cookies, tags, and similar technologies to operate our website and to understand how visitors use it. We use Google Analytics to measure traffic and Google Tag Manager to manage these tags. We also use Google Ads conversion tracking to measure the effectiveness of our advertising. You can control cookies through your browser settings and you can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on.

Lead forms

If you submit a lead form hosted by an advertising platform such as Google, that platform collects your information on our behalf and transfers it to us so that we can respond. The platform's own privacy policy also applies to your interaction with the form.

Third-party links

Our website may link to third-party websites we do not control. Their privacy practices are governed by their own policies, and we encourage you to review them before sharing personal information.

Data retention

We retain personal information only as long as needed to fulfil the purposes described in this policy, to comply with our legal and recordkeeping obligations, and to resolve disputes and enforce our agreements.

Your choices and rights

You can unsubscribe from our marketing emails at any time using the link included in those messages. Subject to applicable law, including Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable U.S. state privacy laws, you may request to access, correct, update, or delete the personal information we hold about you. To make a request, contact us using the details below.

Children's privacy

Our website is not directed to children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

International users

We operate from Canada. If you access our website from outside Canada, your information will be transferred to and processed in Canada, where data protection laws may differ from those in your country.

Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective” date at the top of this page. Material changes will be communicated through our website.

Contact us

If you have questions about this Privacy Policy or how we handle your information, please email info@azorconcretepumps.com or visit our contact page.